Pitman Training

Successful Meetings and Minutes

Course Outline

Brought to you by Pitman Training, the master of shorthand, this practical and intensive course is designed for people wishing to improve existing Teeline shorthand skills as speedily as possible.

A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world!

Time is precious and meetings can often be a thorn in our side.

Thousands of hours are wasted in the British workforce through ‘having meetings’ – but when used properly, productively and proficiently they can be very valuable forms of communication.

Benefits: -

• Harness the power of productive meetings

• Understand the need for different types of meeting

• Clarify the roles of chair, attendee and minute taker

• Understand the logistics required for arranging meetings

• Plan and prepare to ensure every meeting has a clear focus

• Organise others to increase meeting efficiency

• Clearly document key points

• Understand how to feed back actions


This course aims to understand the different types of meetings, how they run and how best to organise your role as minute taker.

If you work as a Secretary, Administrator, PA, EA or Office Manager for instance, your role may involve taking notes or minutes at meetings. This course will help save wasted hours & make your mark in the office!

There are three lessons in this course: -

Lesson One: what minutes are, the cycle of a meeting, different types of meeting, the purposes and benefits of meetings, the roles of chair, attendee and minute taker, the tasks that a minute taker might undertake before the meeting, notice of the meeting, arranging the venue and refreshments, preparing the agenda, dealing with documents that may be needed for a meeting, distributing the agenda, last minute preparations.

Lesson Two: definition of the role of the minute taker, preparation for the start of the meeting, the four steps of listening, skills to speed up your note taking, what to note down in a meeting, the importance of the liaison between minute taker and chair, confidence, assertiveness.

Lesson Three: grammar, spelling, punctuation, vocabulary, how to use reported speech,  word processing skills, proofreading, typing up the minutes, distributing the minutes.

This course will take around 6 to 8 hours to complete.

Our Successful Meetings and Minutes course is part of our distance learning range – which can be accessed online via our distance learning portal. 

This means that you have the flexibility to study our Minute Taking course:

  • In centre, with our friendly course advisors available for support and guidance as and when you need it.
  • At home or from work – with support via email or telephone during working hours.
  • On a blended mix – in-centre for the modules you need help with, at home or from work for those you are gliding through.

Once you’ve decided to go ahead, all you’ll need to do is contact your nearest Pitman Training centre that offers and supports our distance learning platform, and they will arrange for you to have an induction to show you around the system and talk you through how our online training works. After this, you can learn in your own time and at your own speed, but with the knowledge you have support at hand if required. 

To find your nearest centre that offers and supports our online Meetings and Minutes training, click here.




The best way to make sure your training programme suits you, your skills, your ambitions and your busy schedule, is to get in touch with us for a free, friendly expert career consultation.