Pitman Training

Receptionist Diploma

Diploma Outline

Our Diplomas give students the confidence to know that you’re one step closer to your dream job, promotion or new career.

Our Receptionist Diploma is designed to equip you with all the essential skills you’ll need to be an integral member of any company in this crucial role. A receptionist in today’s thriving business world is so much more than someone who answers the telephone. You’ll act as the face of your company, you’ll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. 

The Diploma will give you great administration skills, excellent IT and keyboard skills. You’ll learn how to speak the language of business and how to conduct yourself as a professional receptionist.

  • Flexible training which fits around your commitments
  • Support on hand from our friendly course advisors
  • Get the skills in demand by employers

Get the Pitman Advantage™

Make a great impression and get the job!

The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks – making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries and requests from clients and colleagues even when you’re busy with a range of tasks.

A Pitman Training Diploma is one of the most prestigious courses you can complete from one of the most highly regarding training organisations across the world. Businesses throughout the UK recognise the Pitman Training name as a sign that you have been trained to the very highest level.


Superior training to excel as a valued receptionist.

Our Receptionist Diploma consists of six Core Courses: –

  • Typing (choose from a selection)
  • Business Document Production
  • Communication at Work
  • Professional Receptionist Seminar
  • Microsoft Word or Word Expert
  • Microsoft Outlook

You will then also select one additional elective course to suit your requirements.

The guideline learning time for the Receptionist Diploma is: –

  • 110 hours flexi study or 4 weeks full-time*

*full-time is based on approx. 20-30 hours a week.

Our Receptionist Diploma has courses which can be accessed online, via our distance learning portal and courses which you will need to study in one of our centres.  

This means that you have the flexibility to study our Receptionist Diploma in different ways:

  • In centre, with our friendly course advisors available for support and guidance as and when you need it.
  • At home or from work – with support via email or telephone during working hours.
  • On a blended mix – in-centre for the modules you need help with, at home or from work for those you are gliding through.

Once you’ve decided to go ahead, all you’ll need to do is contact your nearest Pitman Training centre that offers and supports our distance learning platform, and they will arrange for you to have an induction to show you around the system and talk you through how our online training works. After this, you can learn in your own time and at your own speed, but with the knowledge you have support at hand if required. 

To find your nearest centre that offers and supports our Receptionist Diploma, /training-a-z/”>

The best way to make sure your training programme suits you, your skills, your ambitions and your busy schedule, is to get in touch with us for a free, friendly expert career consultation.

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